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Seminar Series: Technology Trends 2007

Innovation at Cochlear

Dr Paul Carter, Innovation Manager, Cochlear

The story of Cochlear Ltd is undeniably a successful one. Starting out as a four person team in the late 70's it has grown at an average of 15-20% per annum to its present turnover of half a billion dollars. It employs 1500 people worldwide, exports 97% of its product and has restored the gift of hearing to nearly 100,000 people so far. And yet its culture is a conservative one. The demands of operating in a highly regulated market and the desire to maintain a clear quality lead over its competitors mean it is only too aware of the cost of getting it wrong. Yet as we move into an era of ever more rapid change in the environment, the threat of low cost competitors and the demands that 20% growth places on the organisation, how will it maintain its high quality and stay flexible enough to cope with these changes? This talk will first examine the ground-breaking technology behind the cochlear implant and will then look at some the innovation measures Paul has introduced at Cochlear to ensure it is ready to meet this challenge.

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