Cues as Mediators of Human Performance: Implications for Training and System DesignAssociate Professor Mark Wiggins Tuesday 4th November 2008 at 11am
AbstractDespite the fact that cues are often referred to in explanations of expert behaviour, they have been difficult to identify and validate in complex operational environments. This presentation explores some of strategies that we have developed to identify cues, and validate the use of cues amongst experts. We also examine applications of cue-based strategies in training, checklist development, and as a basis for system design. Finally, we explore individual differences in the acquisition of cue-based relationships and the implications for selection and the operation of complex, advanced technology systems in the future. Short resumeMark Wiggins is a Registered Psychologist in New South Wales and a member of the Australian Psychological Society and the College of Organisational Psychologists. He is currently employed as an Associate Professor of Psychology at Macquarie University. He joined Macquarie University in June of this year, having spent the previous eleven years at the University of Western Sydney, the final two years as the Head of the School of Psychology. Mark has research interests in the relationship between human performance and advanced technology environments. He has published widely and is presently the Chief Investigator on two ARC Linkage Projects and an ARC Discovery Project. Mark has acted as an advisor to a number of national and international organisations including the United States Federal Aviation Administration and the Australian Civil Aviation Safety Authority. He has also been engaged as a consultant researcher with Railcorp, Powerlink, Rail Management Australia, and the Victorian Department of Infrastructure. |