Cognitive Load Measurement through Multimodal Behavior Patterns

Dr Fang Chen
Project Leader
National ICT Australia

Tuesday 24th October 2006 at 11am

 

Abstract

Multimodal interfaces expand the communication channel between the system and the user allowing users to express themselves more naturally and interact with complex information with more freedom of expression. One of the many cited advantages of multimodal interfaces is their ability to facilitate effortful complex tasks over unimodal interfaces. These strategies often result in changes to the way multimodal constructions are planned and executed.

Cognitive load refers to the amount of mental effort imposed by a particular task and has been associated to the limited capacity of working memory. I will start with an overview of the state of the art in cognitive load measurement. Recent research has shown that users' multimodal constructions exhibit significant changes as they self-manage their cognitive load when faced with tasks of increasing complexity. Our research focuses on extending the accepted benefits of multimodal interaction by using it to detect fluctuations in cognitive load will be stressed. The primary advantage of this approach is that cognitive load can be determined implicitly by monitoring variations of specific multimodal features during day to day tasks. Such unobtrusive measures may help determine user's cognitive load in real time and adapt information content selection and presentation (multimodal output generation) accordingly, in order to ensure optimal user performance.

In this talk, I will describe an experiment designed to identify the relationships between combined speech and manual gesture input structures and users' cognitive load. The two input modalities are very familiar to users and psychologically closely interrelated, both in terms of planning and execution. Assessing a user's cognitive load implicitly through their multimodal behaviour requires identifying a number of indices that reliably reflect fluctuations. Our hypothesis is that variations in redundant and complementary multimodal constructions can reflect cognitive load changes experienced by the user.

The feasibility of using rates of redundant constructions or even complementary constructions in multimodal input as an index of cognitive load is supported by the results of our study. I will illustrate multimodal patterns that may be monitored to detect cognitive load variations based on symptomatic behavioural features. I will conclude with a discussion on the enormous impact such methods may bring to the design of human computer interaction systems, but highlight the current limitations of the pattern acquisition methodology. Directions for future work will also be addressed.

Short resume

Fang Chen holds her PhD in Communications and Electronic Systems and an MBA. Her main research areas are in speech processing and multimodal systems, ranging from speech synthesis algorithms, natural language dialogue, user centered studies to multimodal interaction systems for PC-based applications and handheld devices. She has over 50 publications and 18 patents.

Dr. Fang Chen was the Deputy Director of the Institute of Information Science and then the Dean of Faculty of Electronic and Information Engineering in Beijing Jiaotong University, China. She started to explore her career in industry as senior researcher and Team Leader of Text-to-Speech in Intel China Research Centre. After she joined Motorola as a Principal Research Scientist, she established and led the Speech and Language Generation research lab, and acted as the manager of business relationships for Motorola China Research Centre. She also chaired the Patent and Publication Committees while working for the Motorola Australian Research Centre.

She currently leads the multimodal activities at National ICT Australia, and has received Conjoint professor and Honorary Associate positions from the University of New South Wales and University of Sydney respectively.

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