Video Messaging: Addressing the Characteristics of the Medium

Bill Simpson-Young, Nadine Ozkan and Charles Chung
CSIRO/MIS, Intelligent Interactive Technology and Digital Media Information Systems groups

Tuesday 19 October at 11am

Abstract

Over the last few years, there's been a boom in the use of asynchronous messaging technologies (such as e-mail and voice-mail) in the workplace. One of the reasons often given for the success of such technologies is the difficulty of scheduling synchronous communication (such as face-to-face, telephone and videoconferences) leaving asynchronous communication to be the medium of choice for most communication needs. Given the important role of asynchronous communication and the advantages video can have over text (e.g., rapid message creation, content less committing), we claim that video messaging is a potentially very important means of communication. However, despite the availability of video messaging tools, it is currently rarely used.

In this seminar, we will examine possible reasons for the current absence of video messaging on the communication media landscape and present a theoretical framework for the characterisation of video messaging as a communication medium. We will then present STEVE, a prototype video messaging system which supports structure-based planning, capture, editing and navigation of video messages and evaluate this prototype in relation to the theoretical framework. We will also present the results of a usability study which supports the theoretical evaluation.

Short resumes

Nadine Ozkan works in the area of human-computer interaction at CSIRO Mathematical and Information Sciences in Sydney. Her interests are design for new technologies, computer mediated communication, task modelling and usability design. Nadine received an MSc in computer science from McGill University, in Canada, and a PhD in cognitive science from INPG, in France.

Bill Simpson-Young works in the Digital Media Information Systems group at CSIRO Mathematical and Information Sciences in Sydney where he has been since 1993. He received his BA in computer science and art history from the University of Auckland in 1986 and his Masters degree in Cognitive Science from the University of New South Wales in 1988. He is currently working on various aspects of digital media research including video messaging technologies and automated video composition.

Charles Chung works in the Digital Media Information Systems group at CSIRO Mathematical and Information Sciences in Sydney. He received his BSc and PhD in computer science from the University of Sydney in 1982 and 1986 respectively. He is currently working on video messaging technologies.

 

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